Frequently Asked Questions - Reading Strategies, Payment Information, Other Questions
 Please click a question to jump to the answer. Learn about reading strategies, payment information, and other questions. General 1. What is the Sleeping Reader® program and does it provide the best reading strategies? 2. Is your program backed by research? 3. Are there any hidden fees? 4. Do I need to purchase anything else from SleepingReader.com® or EasyReadingProgram.com in order to be successful with the program? 5. All I have to do is push play on the CD player and the student will learn to read? 6. Why is Sleeping Reader® better than other programs? 7. Would it benefit my infant child to complete the 6 month Sleeping Reader® program? 8. Can I reuse the Sleeping Reader® course even after the course is completed? 9. Does Sleeping Reader® save time and money? 10. Is Sleeping Reader® even better than having a private tutor? 11. What age group is the Sleeping Reader® program designed for? 12. Can Sleeping Reader® be used for learning English as a second language? 13. Who buys the Sleeping Reader® program? 14. What if I cannot play the Sleeping Reader® program during the nighttime? 15. Will playing the Sleeping Reader® program during the nighttime disturb my child's sleep? Skills Required 1. Do I need to have any special skills or equipment to use the program? 2. Does the student need to have any special skills? Guarantees 1. What is your return policy? 2. Can you guarantee that the program actually works? Payment Related 1. How can I pay for the Sleeping Reader® program? 2. I do not have a credit card or PayPal account. How can I purchase the program? 3. I'm trying to pay by credit card, but I get an error. 4. My country is not listed in PayPal - can I use your program? General 1. What is the Sleeping Reader® program and does it provide the best reading strategies? Our program is called Sleeping Reader®. It is a 6 month - 4 Compact Disc Audio Daytime/Nighttime Reading Program [includes bonus computer CD]. The course will take the student through lessons that use word sound associations, memorized learning, and other word and sound exercises. Over the course of the program the student will literally listen to the lessons thousands of times. This repetitive learning technique speeds up the learning process and solves many of the common problems with learning to read. This is the best reading strategy on the market today. 2. Is your program backed by research? Yes. Sleeping Reader® has been the product of many years of research and several studies using children, infants, adults, and people with learning disabilities such as dyslexia, dysgraphia, and ADHD. The results of the program have been tremendous. 3. Are there any hidden fees? No. You only need to purchase the program once and it includes everything you will need to be successful. 4. Do I need to purchase anything else from SleepingReader.com® or EasyReadingProgram.com in order to be successful with the program? No. You only need to purchase the program once and it includes everything you will need to be successful. 5. All I have to do is push play on the CD player and the student will learn to read? The daytime/nighttime audio learning techniques will prepare the student for reading, help solve many learning & reading problems, and teach the student to read. The Sleeping Reader® program brings reading back down to its basic elements. When the student has memorized the sounds and names of the letters before they learned the actual written letter - learning speed is tremendously increased. When you begin to incorporate the alphabet/writing exercises (found on CD 4) the student will learn to read. 6. Why is Sleeping Reader® better than other programs? 1. Our program is easy to use - unlike the other programs that have methods which mean devoting hundreds of hours of your time and energy to complete. 2. Our program is backed by years of research. 3. Because our program is easy to use it is actually implemented by our customers. Surveys show that 98% of Sleeping Reader® customers actually complete our course; whereas the other programs are only completed 1% to 5% of the time. This means that most reading courses are sitting on the shelf collecting dust. 4. We give a 100% money back guarantee. 5. We offer a support team that will help you with any questions during the use of our program. 7. Would it benefit my infant child to complete the 6 month Sleeping Reader® program? Yes. Your infant will benefit even more by listening to the Sleeping Reader® program at an earlier age. Also, you can use the Course over and over again as the child continues to develop. 8. Can I reuse the Sleeping Reader® course even after the course is completed? Yes. Sleeping Reader® is designed for you to use over and over again, depending on the pace of learning that your child establishes, take your time and let the student learn as much as they can. 9. Does Sleeping Reader® save time and money? Yes. You do not have to spend endless hours struggling to teach the student how to read as with other programs (this is why most of them sit on the shelf). In addition, a private tutor could cost you thousands of dollars. With Sleeping Reader® it is like have a private tutor in your home, but you only spend $39.95 for the Course and you can reuse it again and again! 10. Is Sleeping Reader® even better than having a private tutor? Yes. The Sleeping Reader® course is based on innovative research discovered by our research team. It uses a unique and proven 3 Step learning process, repetition, and other innovative techniques to dramatically speed up the process of learning to read. Because the system uses memorized learning it must be used multiple times during the day/night, which a private tutor cannot deliver. Also you will save hundreds or thousands of dollars by not hiring a private tutor and that is definitely a good thing. 11. What age group is the Sleeping Reader® program designed for? Newborn to adult (all ages). 12. Can Sleeping Reader® be used for learning English as a second language? Yes. The Sleeping Reader® course has worked wonderful for children and adults who are seeking an easy way to learn the basic sounds, images, and the names of the letters. Like a child learning to read, the Sleeping Reader® program greatly increases the speed and efficiency of learning English. 13. Who buys the Sleeping Reader® program? 1. Parents who do not have enough time to teach their children how to read. 2. Parents who are frustrated and do not understand effective ways to teach their children how to read. 3. Parents of newborn babies and infants who want to give their children a head start in life. 4. Parents of children with learning disabilities. 5. Adults and children wanting an easy and effortless way of learning English as a second language. 6. Parents who want to help their children transition into reading with ease. 7. Parents with children currently learning how to read that want to help speed up the process. 8. Parents, teachers, and childcare providers who are seeking fun and educational programs to incorporate throughout the day and night. 9. Parents who are currently home schooling or beginning to home school, use Sleeping Reader® as a tool to help guide them through the beginning stages of reading. Many parents who home school can become frustrated with their children's comprehensive skills at an early age, but if you know how to guide them through the basic components of reading they will pick up the rest easily. 10. Adults who are experiencing reading difficulties. Also Sleeping Reader® makes a GREAT GIFT! 14. What if I cannot play the Sleeping Reader® program during the nighttime? If you are unable to play the Sleeping Reader® program during the nighttime (no portable CD player, etc.) your student will still get the benefits of the program by playing it as often as possible during the daytime. The more times the student hears the program and uses the alphabet/writing exercises on CD 4, the faster the results will be obtained. 15. Will playing the Sleeping Reader® program during the nighttime disturb my child's sleep? No. The Sleeping Reader® program was intentionally designed to not interfere with your child/student's sleep. The lessons are set to a soft background instrumental music that is positive and relaxing. Based on our surveys and research, the Sleeping Reader® program is a great way to help your child or student fall asleep in a relaxed and positive manner. Skills Required 1. Do I need to have any special skills or equipment to use the program? Absolutely no special skills are required. Anyone who has a CD player can use the program. Also a computer with printer will be needed to print the coloring & writing exercises. 2. Does the student need to have any special skills? No. No matter where the student is in the reading process - they will benefit by using the Sleeping Reader® program. Guarantees 1. What is your return policy? Our Official Return Policy is as follows: We will, at our option, replace or repair any defective product within 30 days from the date of purchase. After 30 days all sales are final. 2. Can you guarantee that the program actually works? Yes. We can guarantee that if you use the Sleeping Reader® program properly - the student will see great improvement in reading. You must use the program completely and do not vary from the instructions. Remember, that in case of any questions you are welcome to contact our support team. Payment Related 1. How can I pay for the Sleeping Reader® program? All our payments are process through our authorized retailer PayPal. They offer several different payment methods including Visa, MasterCard, American Express and Discover Card. Also, we provide additional payment methods for customers who do not have a credit card, PayPal account, or do not want to pay on the Internet. Credit card transactions will appear on your bill as "LEARNWHILEY" for Learn While You Sleep, LLC. 2. I do not have a credit card or PayPal account. How can I purchase the program? If you do not have a PayPal account, you can still purchase the program on the Internet using your credit card. If you would like to use another payment method, follow these instructions: Print the order form by clicking on the Order Form page. Print the form and include it with your order if possible. If you would like to pay by check, money order, or cash please send payment in USA funds (dollars) to: Sleeping Reader® 12819 SE 38th Street Suite #19 Bellevue, WA 98006 USA Make sure your payment is made out to Learn While You Sleep, LLC. Please include your name, address, telephone number and email address with your order. Once all funds have cleared, we will ship the program to you. Do not forget to include applicable Shipping & Handling (and Sales Tax for Nevada Orders of 7.75%) with your order. 3. I'm trying to pay by credit card, but I get an error. First, please try again and make sure that you have provided correct information. Then, if the error still occurs, please contact PayPal or try using a different credit card. If you are unable to pay with your card, please consider using an alternate payment methods or contact customer support at support@easyreadingprogram.com. 4. My country is not listed in PayPal - can I use your program? Yes. You do not have to have a PayPal account or credit card - there are other ways to purchase the program. Click on the Order Form page to purchase the program by check, cash, or money order. Company & Contact 1. What is your telephone number? Our toll free telephone number is 888-55-READER or 888-557-3233 2. I have a question which is not listed here. How can I contact you? Please post your question using our online support on the Contact Us page or email us at: support@easyreadingprogram.com. 
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